We stock a large
amount of the items you see on
www.bathheat.com. Any item on our
website that shows the following inventory status: "In
Stock": Usually Ships Same Business Day" as long
as your order is place before 3pm EST. M-F This allows you to receive
your purchase in the shortest time possible at no extra
charge.
Packaging:
To prevent freight damage, items
shipping from our warehouse in NH are packed with 2” of
packing material and we double anything that seems
fragile, because we understand you can’t always wait an
additional week for an item that was damaged.
Tracking:
We email two tracking # the first
one is from UPS software, it will be Quantum
View, with a subject line "UPS Tracking"
and
the second email will come from “ iapsales customer
support” with a subject line
“ Your IAP Order Has
Shipped ".
if you would like us to email you
the tracking # email :
customerservice@iapsales.com
Shipping:
iapsales.com LLC primarily uses
UPS and all items
are shipped Ground Service……
All orders that are in before 3pm
(EST) Eastern Standard Time, Mon-Fri and are
in stock will go out the same day.
Quick Expedited
UPS
Services - Next Day, 2nd
Day, or 3rd Day shipping for products with this ship
method are available - just give us a call or select
expedited shipping, if offered, when you are checking
out. You will know what the expedited shipping cost will
be before the order is processed.
(For
more info scroll to the bottom of the page of “Our
UPS
Services “ )
Saturday Deliveries
are not included in Expedited service
…
Saturdays & Sundays are NOT considered a business
day, so please plan accordingly when choosing your
shipping services.
Shipping prices are based off the lower
48 states. (Canada,
HI, AK and overseas deliveries please call or email us
for freight quote)
Items weighing more them 60 lbs shipping
via Freight Liner / Common Carrier :
All Items that weigh more then 60 lbs or are
bulky and would be damaged if shipped via
UPS will be shipped
by common carrier “18 Wheeler”. These item will be
shipping from a factory or warehouse somewhere other
then iap’s warehouse. Once the item ships we will email
you the tracking number w/ the shippers' phone # and web
site. With large deliveries the shipper should be
calling you 24hrs before delivery, or you can call them
to schedule a delivery date (sorry we can not do
it for you) Please make sure that you
give us a phone number where the shipping company and we
can reach you during the day.
Product Inspections:
We take as many steps as possible to ensure that the
product you receive is in perfect working condition. However, occasionally, a product may be damaged in
transit. If you receive a damaged product delivered by
Federal Express or UPS,
please give us a call immediately. For Pilot Air
Freight, Estes, R&L, ABF,
and other Common Carrier deliveries, we ask that you
inspect the product upon arrival. If the unit is
damaged, we ask that you refuse the shipment or notate
the damage on the packing slip and give us a call
immediately.
If you do sign for a product with
concealed damage, we will replace the unit with one in
perfect working condition as long as you notify us 48
hours* after receipt of the product (excluding holidays
and weekends).
However, we can get a new unit to you
faster if you notice the damage on arrival and refuse
the shipment.
Our
UPS
Services
UPS
Ground -
1-6 Business Days,
Delivery based on distance to destination
(No
Saturday Delivery)
UPS 3rd
Day -
3
Business Days, Delivery by end of day,
(No Saturday
Delivery)
UPS 2nd
Day Air -
2 Business Days, Delivery typically by end of day,
(No Saturday Delivery)
UPS Next
Day Air -
Next Business Day (Not Saturday)
Delivery typically
by 10:30 a.m.
Saturdays &
Sundays & Holidays are NOT considered a business day,
so please plan accordingly when choosing your shipping
services.
If you have any question just ask
info@iapsales.com
or
800 416 1298